From account creation to an activated licence
Follow the complete website workflow for creating an account, choosing an Individual or Organization licence, completing checkout, confirming activation, managing devices and handling renewals.
Choose the right licence
Open Pricing. GeoFoundry One provides two licence types, each with Monthly or Annual billing.
Individual Licence
Designed for one GeoFoundry user and limited to 1 registered Field Mapper device. Field Mapper and Template Builder are included.
Organization Licence
Designed for organizations and field teams. It supports multiple registered Field Mapper devices with centralized device management.
Create your GeoFoundry account
If you do not already have an account, open Sign up.
- Enter your full name.
- Enter an email address whose inbox you can access.
- Create a password of at least 8 characters.
- Select Create Account.
Verify your email address
After registration, GeoFoundry displays Check your email. Open the verification message in the email inbox used during registration and open its confirmation link.
Verification proves that you control the email address. Simply typing an email address during registration does not provide access to that account.
Sign in
After verification, open Sign in and enter the verified account credentials.
Checkout requires a signed-in account. If you start checkout while signed out, the website redirects you to sign in before continuing.
Start checkout
Return to Pricing and select either Choose Individual or Choose Organization.
On checkout, select Monthly or Annual billing. The order summary shows the selected licence, billing interval and calculated total before payment begins.
Individual licence checkout
An Individual licence always uses one Field Mapper device seat. Select Monthly or Annual billing and review the order summary.
If the account already has an active or still-accessible Individual licence, the website blocks a second initial Individual purchase so subscription periods are not accidentally stacked. Manage the existing subscription from My Account.
Organization licence checkout
For an Organization licence, checkout asks for the organization name and the number of Field Mapper device seats.
- Enter the organization name that will own the new licence.
- Enter the required number of Field Mapper devices, respecting the minimum shown by checkout.
- Select Monthly or Annual billing.
- Review the per-device price and total in the order summary.
The website prepares the organization before creating the payment order. An organization with a still-active licence cannot use initial checkout to stack another licence for the same organization.
Complete payment
When the order details are correct, continue to payment. GeoFoundry creates the payment order and transfers the payment step to its configured payment flow.
Complete the payment and allow the payment flow to return to GeoFoundry. Do not assume that closing the payment page immediately after authorizing payment is the same as seeing the licence activated.
Confirm that the licence is active
Open My Account after payment. The account dashboard is the main place to confirm the subscription and licence state.
The dashboard can show the plan, status, Field Mapper device usage, current period or grace-period end, auto-renew state and next billing information.
If payment has just completed but the licence is not yet shown as expected, refresh the account page before attempting another purchase.
Activate GeoFoundry One - Field Mapper
On the Android device, open Field Mapper and sign in using the same GeoFoundry account.
If more than one eligible licence is attached to the account, Field Mapper can ask you to choose which licence to use. Individual licences provide one registered device; Organization licences use one of the organization's available Field Mapper seats.
If activation reports that the seat limit has been reached, manage registered devices before trying to activate another device.
Manage licences and registered devices
Use My Account to review subscriptions and device usage.
Organization licences provide centralized device management. Devices that are no longer in service can be deactivated so the available seat can be used by a replacement device.
Do not deactivate an active field device unless you intend to release its licence assignment.
Renewal, auto-renew and payment issues
The account dashboard can show Auto-renew, Next billing and the current subscription period. When auto-renew is turned off, access continues until the current paid period ends.
If a subscription becomes past due, the current account implementation can show a payment grace period and its end date. Full access remains available during that grace period as indicated by the account page.
Manual renewal becomes available according to the subscription state shown by My Account. For an Organization licence, the current renewal flow keeps the existing Field Mapper seat count unchanged.
Common licence and account problems
Verification email not completed
Open the actual inbox used at registration and complete the verification link before signing in.
Individual purchase is blocked
An Individual licence is already active or still within its access period. Manage it from My Account.
Organization checkout asks for a name
Enter the name of the organization that will own the new licence.
Field Mapper seat limit reached
Deactivate an unused organization device or use a licence with an available seat.
Payment completed but licence is not visible
Return to My Account and refresh the subscription state before attempting another purchase.
Subscription is past due
Check the grace-period information and renewal/payment controls shown in My Account.
Device is registered to another licence
Resolve the existing device assignment before attempting activation under another subscription.
Ready to get a licence?
Choose the licence type and billing interval that matches how you will deploy GeoFoundry One.
